Good afternoon,

I am contacting you to relay my gratitude and thanks regarding the assistance I received from Tanzie Lewis, Child Welfare Care Manager. As you have probably experienced in this field of work, caring and compassionate staff are hardly recognized for their efforts though their work is critical in the lives of our kiddos. We recently had an issue with a kiddo and guardians attempting to enroll with us in San Antonio and I reached out to Ms. Lewis with the contact information provided by the guardian’s court documents. She answered the call, even though she was not in the office (was in the process of getting ready) and took my information and what we needed. What struck me immediately after our conversation, was that her first concern was for the safety of the child and asking if everything was ok. After I provided my information and request, she expedited sending the documents to us and stated that “I don’t want there to be anything to prevent their enrollment immediately.”  Finding team members who are willing to take ownership of the problem presented and execute solutions with the kiddo in mind first is the place we all want to be when we consider what a high functioning team truly looks like.

Thanks, and best regards,

Tyler Shoesmith

Executive Director

Office of Pupil Personnel Services